Weekly Update

This week we've started to compile questions for the second of our surveys which, is due to be sent out to survey 1 respondents on 26th October. We will be seeking to address some of the issues raised in the first survey and identify issues that students are still facing and any potential areas of concern during their initial weeks. We will also ask be asking specific questions to our three target cohorts of students.

We have been undertaking some further analysis of the data collected in the first student survey and where possible, linking to the student record to identify particular groups of students to target with specific questions in future surveys. We'll use the survey feedback to contribute to process improvement and service deisgn.

I rang and spoke to Jean Sutton (DERBI) and Meghann Morris (Swansea) to introduce myself and chat about how our respective projects are going. It was interesting to hear about the different ways they have collected student feedback and reassuring to know we're facing similar challenges.

We talked about meeting up after the modelling session at the JISC CETIS conference which, will be a great opportunity to review progress and share ideas.

I've just had another Skype chat with Geraint, to update him on progress. Geraint is away for another week, so we've scheduled another update chat for next week.